- Office Hours & Attendance
- Our office operates from 09:00 to 17:00.Summer season: Monday to Saturday (May to November). Winter season: Monday to Friday (November to May).
- All employees are expected to be punctual and maintain a consistent attendance record.
- Code of Conduct
- Treat all colleagues, partners, and clients with respect and professionalism.
- Maintain a positive and collaborative work environment.
- Abide by eco-friendly practices, in line with the company’s sustainable tourism focus.
- Dress Code
- Business casual is expected in the office and during client meetings.
- For fieldwork, practical outdoor attire is encouraged, depending on tour activity requirements.
- Health and Safety
- Adherence to health and safety protocols during office hours and tours is mandatory.
- Any injuries or unsafe practices must be reported immediately.
- Use of Office Equipment
- Office equipment should be used responsibly for business purposes only.
- Ensure all devices are properly maintained and switched off when not in use.
- Client Relations
- Prompt and professional responses to client inquiries are required.
- Uphold a high standard of customer service to maintain our reputation.
- Confidentiality
- All client and business information must be treated with strict confidentiality.
- Leave Policy
- Employees are entitled to [insert number] days of paid leave per year.
- Leave requests must be submitted in advance and approved by the management team.
- Performance Reviews
- Annual performance reviews will be conducted to provide feedback and discuss career development.
- Environmental Responsibility
- As part of our commitment to eco-friendly tourism, we encourage minimizing waste and energy use.
- Employees should support and promote sustainable travel practices during tours.
